How to File an Auto Claim

1. Contact your insurance company’s claims adjustment office (usually a toll free call) as soon as possible.

2. Find out whether you are covered for the loss.

3. Ask for the procedure you need to follow and what forms or documents
are needed.

4. Supply the information that your insurer requests.

5. Ask the adjustor handling your claim the following questions:

  • Does my policy contain a time line for fi ling claims and submitting bills?
  • Is there a time limit for resolving claims disputes?
  • If I need to submit additional information, is there a time limit?
  • When can I expect the insurance company to contact me?
  • Do I need to get a repair estimate for the damage to my car?
  • Will my policy pay for a rental car while my car is being repaired? If so, how much?